Unable to purchase data plan for Apple Watch ultra
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 11-12-2022 18:34
Hi, purchased an Apple Watch ultra from apple direct and have a 12 pro max. Ported my number from Tesco mobile to o2 in order to get a cellular contract for the watch. Number port went through fine last week, but when I try to enable data via the watch app on iPhone I keep getting error 106 and not able to get to point where it asks for you to sign in to My o2 to purchase a plan. Customer services unable to help and neither were colleagues in o2 shop. I have updated carrier settings, turned on wifi calling and Bluetooth etc. reset the the Apple Watch, but still no joy. Apparently 202 colleague has escalated to tech support, but no contact from them as yet. Any ideas?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 11-12-2022 18:39
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 11-12-2022 18:44
Sounds like you'll need @O2Sarah- to help you with this @Buz52
Look out for a message in the morning.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
- 15 Posts
- 2 Topics
- 0 Solutions
on 11-12-2022 18:59
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 11-12-2022 18:59
Ok. Thanks
- 15 Posts
- 2 Topics
- 0 Solutions
on 11-12-2022 19:00
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 11-12-2022 19:00
Thanks
- 689 Posts
- 0 Topics
- 25 Solutions
on 12-12-2022 09:00
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 12-12-2022 09:00
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 07-01-2023 06:58
Hi - have you had any update on whats happening with this issue? I’ve had this issue for well over 2 months with no progress or information as to what the problem is. I’ve tried everything and have spent hours upon hours on o2 support line with no progress. Maybe o2 doesn’t support data tethering on the Ultra

