Unable to print latest bill, get error message

[Anonymous]

I cannot print my latest bill. I need to get a copy online showing VAT to claim back from work.

I have tried 3 browsers, cleared cookies, history cache etc, but just get this error message:

DASH_ERR04: The account number in the target address is invalid.

Any ideas?

[Cleoriff]

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@jonsie wrote:

I've been on vat billing for at least 3 years now...

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Yes but you would have had to request it initially?

[jonsie]

It was no use to me at any time but no, I didn't request it at all.

[Marjo]

Hey @Anonymous How's it going? Was the above advice of any help to you and did you manage to print the bill in the end?