Unable to make or receive call

[Bryan2]

I am currently unable make or receive calls on my mobile. When making or receiving a call the mobile states call failed. I have signal and wifi access showing but can't contact O2 for assistance. Any help please

[Cleoriff]

@Bryan2 

There's a network issue

We are aware of an issue still affecting a small number of customers making and receiving voice calls. Our technical teams are working on fixing the issue. If you're experiencing issues making and receiving calls, try switching your device off and on again which may help your service return to normal. Data and text messages are not impacted. We apologise for any inconvenience.

https://status.o2.co.uk/ 

[Hayles]

I'm always unable to do this yet another member of staff at work can and they are on o2

[Balkarbains]

Well my grandfather is unable to make calls to India and we pay an extra £3 for this service and get charged extra whatever amount of p per minute unhappy with this service! And can’t even get into contact with o2 via call!

[chrisrhill24]

I also cannot make or receive calls today, or receive some texts (but can send). I have turned phone off and back on - no difference. What do I do next?

[AllenMit]

unable to receive calls. unable to contact 02 through my 02 or by telephone. is 02 doing anything about their lack of contact

[rashy]

Hi

I am having the same problem, what did you do?

[jonsie]

There is a network issue
We are all customers so we can't give a timescale, sorry
From O2
We’re aware some customers experienced issues with voice calls this morning and our technical teams have now restored service. If you're still experiencing issues making and receiving calls, try switching your device off and on again which will help your service return to normal. We apologise for any inconvenience caused

[PFM]

When is the network coming back up. it has now been 5hrs since it went down.

[MI5]

Anyone's guess.....