on 20-01-2020 18:15
Solved! Go to Solution.
on 20-01-2020 21:25
on 20-01-2020 18:18
If it came from CPW it won't be locked.
Try a different sim.
Unlock help here Guide: Unlocking an O2 phone to use a different SIM card
on 20-01-2020 18:22
on 20-01-2020 18:25
on 20-01-2020 18:25
Is it an iPhone?
on 20-01-2020 18:25
20-01-2020 18:27 - edited 20-01-2020 18:28
20-01-2020 18:27 - edited 20-01-2020 18:28
Just because you switched today, doesn't mean O2 can't unlock it.
The only way they can't is if it hasn't been used on the O2 network, which clearly yours has?
Can you submit the request through your MyO2 or by completing the manual form?
on 20-01-2020 18:29
on 20-01-2020 18:29
An android from CPW is definitely not and never has been locked.
What message does the phone display with the Sky sim in it?
on 20-01-2020 18:30
on 20-01-2020 18:37
on 20-01-2020 18:37
They are telling you rubbish.
If it is locked, they can get you the unlock code.
Your other option is a local market stall or phone repair shop.
on 20-01-2020 18:40