Unable to get SMS from bank abroad

[melissof]

Hi there, I'm trying to login to my Greek bank account and in order to do that they send me a code via SMS. I used to be able to receive the code without a probelm but have stopped receiving them lately. I checked with my Greek bank and the messages have been sent. The numbers they are coming from are 8000 8000 88 or +30 6942054789. I've checked my blocked numbers and they're not there. What could the problem be?

[pgn]

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@melissof wrote:

@pgn Yes, I've received messages from them in the past. Gave them a ring and they definitely have the correct number. No problem receiving texts from other contacts.

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And have you checked the section in here about checks you can do when unable to receive txts, as shared by @MI5 further up this thread? 

Guide: Text Message Tips (not sent or received)

It is a weird one, as if your SMS app (if your phone is an Android phone, you may be using the Google Messages App instead of the standard SMS app that comes on your phone?) is blocking incoming SMS from your bank. 

If you txt INFO to 85075 (free txt/SMS) does the automatic reply come back OK?

Does your bank have the ability to register and test sending SMS to your phone, @melissof?