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Unable to contact o2 customer services

DrFumbles
Level 1: Joiner
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on ‎03-04-2020 12:51

on ‎03-04-2020 12:51

I’ve tried every single number I’ve found on this website, every single time I get told they are unable to take my call and hang up, it’s an absolute joke, I’ve lost services to my phone with no warning, it’s leaving me unable to do my job and quite frankly it’s making me question if it’s even worth staying with this company, I just want to talk to someone
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Cleoriff
Level 94: Supreme
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on ‎03-04-2020 12:53

on ‎03-04-2020 12:53

Hi @DrFumbles 

https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su... 

Veritas Numquam Perit

Girl in a jacket
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MI5
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on ‎03-04-2020 12:53

on ‎03-04-2020 12:53

https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
Level 94: Supreme
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on ‎03-04-2020 12:54

on ‎03-04-2020 12:54

Try these numbers @DrFumbles 
0800 977 7337
0800 587 4005

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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DrFumbles
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on ‎03-04-2020 13:03

on ‎03-04-2020 13:03

Thank you, first time I’ve gotten into a queue using these numbers
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jonsie
Level 94: Supreme
In response to DrFumbles
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on ‎03-04-2020 13:24

on ‎03-04-2020 13:24

You may be hold for a while but at least you are in the queue.

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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