cancel
Showing results for 
Search instead for 
Did you mean: 

Unable to contact 02

Aprilt
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:
I have been unable to contact 02 at all today
Message 1 of 5
799 Views
4 REPLIES 4

madasaf1sh
Level 77: Grand Master
  • 11265 Posts
  • 62 Topics
  • 3153 Solutions
Registered:
@Aprilt

If you let us know the issue, we might be able to help 🙂 or signpost you to who can help
--
iPhone 15 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 5
795 Views

MI5
Level 94: Supreme
  • 148733 Posts
  • 640 Topics
  • 28438 Solutions
Registered:

@Aprilt 

All numbers are in this guide Guide: Coronavirus Community Help and Support 
Or 202 from your O2 mobile.
Advice from an O2 Guru to get through:
When you call 202, you will be asked for the reason you are calling.
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
You can also try saying "Upgrade" or "Fraud" to be connected to an advisor.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 5
792 Views

Nichola81
Level 1: Joiner
  • 1 Posts
  • 0 Topics
  • 0 Solutions
Registered:
Exactly! I need to speak to someone also.. 202 is not working from my phone
Message 4 of 5
734 Views

MI5
Level 94: Supreme
  • 148733 Posts
  • 640 Topics
  • 28438 Solutions
Registered:

@Nichola81 

Then call on the other numbers in the link or via Skype Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 5 of 5
680 Views