Unable to buy bolt-on over 100mb

[dfsfadsf]

Hello,

Over the past couple of days I've been trying to buy a data bolt on. The only option is to buy a 100mb for £5.50. The larger data bolts on which are better value seem to be blocked. I've tried the app and the website. On the app, it doesn't allow me to increase the data total. On the website, when I click on the link for a larger bolt-on, it goes to an error 500 page. 

Has O2 changed it's T&Cs so that you can only buy the very expensive data? Any help would be appreciated, thanks. 

[Enlli]

FYI Dave is not back to Tuesday

[Dave-O2]

Thanks @pgn 

@Hayleyf Please can you try again tomorrow and let me know how you get on.

[nick29]

same here. 

[pgn]

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@nick29 wrote:

same here. 

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Same procedure as above, @nick29 👍🏼

[Hayleyf]

It is now letting me choose the data amount and I've successfully made a purchase. Problem solved! Thank you

[Dave-O2]

Thanks for confirming @Hayleyf 

@dfsfadsf, @nick29, @RD9, @TallTrees, @CFDOC, @Oxonian, @Pengy666, @plum, @Cheesemonger, @KK0402HK, @Jonb2222 this is now fixed, so you can now go ahead and add more data 👍

[TallTrees]

Yey!😁

It is working!

Thank you @Dave-O2 

[Cheesemonger]

Hooray!   It's working.  Thanks for keeping us informed @Dave-O2 

Now, about my texts not getting delivered ...

Only kidding, I think that's a problem with my phone.  😁