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Unable to access free mobile internet as offered in text from 02

Anonymous
Not applicable

I got a text from 02 offering free mobile internet for 7 days which I texted back to accept.

 

However, I am unable to access it on my phone. When I go to the internet icon I get the message "web page unavailable". I can get it when I link with my daughter's wi fi so I'm assuming all required options are swirched on.

 

What am I doing wrong? My phone is a Samsung Galaxy Ace on PAYG

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perksie
Level 69: Guiding Light
  • 27019 Posts
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Registered:

You may not have the correct network settings on your phone, try sending ACTIVE to 2020 to have them sent to you.

 

Data will work over wi-fi without these.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

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perksie
Level 69: Guiding Light
  • 27019 Posts
  • 247 Topics
  • 1614 Solutions
Registered:

You may not have the correct network settings on your phone, try sending ACTIVE to 2020 to have them sent to you.

 

Data will work over wi-fi without these.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Message 2 of 2
544 Views