Unable to Increase Bolt On Amount. Pay By Month

[Sanzoku]

Am unable to Purchase the desired amount of Data Bolt On (8GB) due to both App and Websites, interactive buttons not working. 

(Stuck on 100MB, unable to increase)

[Bambino]

@Sanzoku This is a customer community. We cannot help with account issues. All ways to contact O2 can be found in the link below:

How to find help & contact O2: A Guide - O2 Community

[pgn]

Try a different browser, or try an incognito or InPrivate tab, @Sanzoku. Sometimes you may need to force-stop the browser and app, clearing cached files for "o2 co.uk"can help as well. Otherwise, as posted above, contact O2. Good luck!

[Enlli]

Have you checked it this morning? Just tried and it seems to be working normally.

MYO2 can get very flakey overnight, especially at the end of the month

[jonsie]

We hadthe exact problem last week

It was ok come morning though

[Dave-O2]

Afternoon @Sanzoku 

Are you still having this issue? If so, please drop me a PM with your mobile number.

[GrahamT1]

I am having the same issue.

[Enlli]

Another @Dave-O2 

[Dave-O2]

Thanks @Enlli 

@GrahamT1 Can you please drop me a PM with the mobile number affected?

[PenSau]

Did you manage to get this issue resolved? I'm having the same problem and have been for the last few days!