Ugtading

[Km93]

I have been with o2 nearly 6 months it says I have 17bdays go do upgraded but I was wondering if I pay my bill the snow that due until the 30th if a would be able to upgrade early?

[Cleoriff]

@Km93 

If you have been with O2 for 6 months, what sort of contract do you have?

Is it a sim only contract or Refresh?

Guide: How does O2 Refresh work? 

If you want to contact O2 then all numbers are in this guide Guide: Coronavirus Community Help and Support 

[Km93]

It's a sim only me and my partner got one a few weeks apart although she was able to up grade a month early

[Cleoriff]

@Km93 

Are you on a 30 day or 12 months sim only?

Also, do you want to upgrade to another sim only or take out a phone contract?

[Cleoriff]

Hi @Km93 

If you want to upgrade to another sim only contract you can do it at any time.

If you want to upgrade to a phone contract with Refresh you can do that 3 months after being on a sim only contract, as long as every bill was paid on time.

https://www.o2.co.uk/termsandconditions/mobile/sim-only-upgrade-to-refresh-after-3-months-terms-and-... 

If you do need help with this your best bet is to contact O2 on any numbers given in this guide

Guide: Coronavirus Community Help and Support 

[MI5]

@Km93 

The easiest way to find out is to pay your bill then go to your upgrade options in your MyO2. 
no one here can answer your question as we are all customers like yourself.