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Ugraded but not active after 2 days

Anonymous
Not applicable

Upgraded last week. Phone received on Friday. Due to micro-sim, had to use new sim (previously just put my old sim into the new phone.

Paperwork advises could be up to 48-hours before number becomes active but so far (over 48 hours) no signal showing still. The phone works and have used it on wifi for internet but cannot set it up properly as number doesn't work... any ideas anyone?

Phone is a Lumia 925 BTW.

Thanks

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jonsie
Level 94: Supreme
  • 92921 Posts
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Registered:

Telephone 02 Customer Services as it should be active by now.
Pay Monthly
From your O2 mobile 202 Free
From a landline 0844 809 0202 5p / min
PAYG Customers.
 From your O2 mobile 4445 25p per call
From a landline 0844 809 0222 5p / min

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Message 2 of 2
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jonsie
Level 94: Supreme
  • 92921 Posts
  • 608 Topics
  • 6913 Solutions
Registered:

Telephone 02 Customer Services as it should be active by now.
Pay Monthly
From your O2 mobile 202 Free
From a landline 0844 809 0202 5p / min
PAYG Customers.
 From your O2 mobile 4445 25p per call
From a landline 0844 809 0222 5p / min

Message 2 of 2
602 Views