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URGENT! Recently got a SIM but I need a new handset.

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EllisClemett
Level 1: Joiner
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on ‎06-11-2020 20:41

on ‎06-11-2020 20:41

I have an Iphone 5se that I have had for about three years from my mum (Was connected to 3 until March I believe. Then I rolled onto Superdrug mobile for a SIM)

 

But my Iphone5se doesn't work anymore unless it's charging and has a blowdryer on both sides of the phone to heat it up. And I really need a new phone for college and stuff.

I don't live with my parents anymore. So I'm in a suppported lodgings and they couldn't do a credit share with me so I'm utterly stuck.

 

I got a sim being delivered ASAP but I want to know if I need to cancel that in order to get a handset or not? I'm really new to this so all the help would be great, thank you!

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MI5
Level 94: Supreme
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on ‎06-11-2020 20:46

on ‎06-11-2020 20:46

@EllisClemett 

You'll need to pass a credit check to get a phone on contract.

You can build up your credit with a monthly sim only but you'd be better off buying a cheap phone and using a sim only in it until you can get a good enough credit score for a handset.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 152089 Posts
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  • 28927 Solutions
Registered:

on ‎06-11-2020 20:46

on ‎06-11-2020 20:46

@EllisClemett 

You'll need to pass a credit check to get a phone on contract.

You can build up your credit with a monthly sim only but you'd be better off buying a cheap phone and using a sim only in it until you can get a good enough credit score for a handset.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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