Solved: URGENT HELP

Anonymous · ‎03-01-2013

HI IM IN SOUTH AFRICA, NEED TO CANCEL MY CONTRACT IN THE UK! PLEASE HELP

MI5 · ‎03-01-2013

Yes there is.... look again. You can also use web chat.

Customer Service Number Charges From your O2 mobile 202 Free

From a landline 0844 809 0202 5p / min†

From abroad +44 7860 980 202 Free‡

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎03-01-2013

Click contact us at the bottom of the page. ps, no need to shout

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎03-01-2013

r=theres no contact number, no one answers the phone

Anonymous · ‎03-01-2013

Click on contact us at the bottom of the page. It will give you options to live chat or phone numbers you can contact

MI5 · ‎03-01-2013

Yes there is.... look again. You can also use web chat.

Customer Service Number Charges From your O2 mobile 202 Free

From a landline 0844 809 0202 5p / min†

From abroad +44 7860 980 202 Free‡

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

adamtemp64 · ‎03-01-2013

From your O2 mobile	202	Free
From a landline	0844 809 0202	5p / min†
From abroad	+44 7860 980 202	Free‡

Is the pay monthly info from the contact us pages use the from abroad on your mobile (free)

If that fails send it in writing to

Telefónica UK Limited
Correspondence Department

PO BOX 694

Winchester

SO23 5AP

Hope that helps

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My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Anonymous · ‎03-01-2013

http://www.o2.co.uk/contactus

Anonymous · ‎03-01-2013

thanks foun d the number. I organised this last year july when i left the uk had to pay the remaining of 2contracts now they said earlier i cant cancel it and still have to pay a cancellation fee but i left the exct amount in account when leaving the uk

Anonymous · ‎03-01-2013

find this very confusing and if they charge my bill for being on the phone for over a hour on the other number then its not my fault?

Anonymous · ‎03-01-2013

thanks again

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