UPGRADED iPhone SE 2020 - Not receiving texts

[Cocoloco]

So I did a sim swap yesterday- 11am. All good. Except I can't receive texts from anyone. I have spent hours trying to resolve this- literally. Contacted O2...then Apple chat & telephone call multiple times....factory reset multiple times. All different troubleshoots on the web etc etc. To no avail. 

It's now stuck on 'waiting for activation' ... and I can't receive texts when trying to authorise my phone number.

Someone help as I'm losing the will right now.

Thanks

[Bambino]

@Cocoloco There is a known issue that O2 is aware of and is being worked on, from what we've been told. Been this way most of the day.

[Cocoloco]

Yeah I know but I called again around 5pm & the rep advised it had been resolved so I spent 2 hours on the phone to Apple. Just super frustrating!! Aha

[Cleoriff]

 @Cocoloco 

Annoyingly it's not resolved. @Chris_K  said he would update HERE when it was fixed.

[Cocoloco]

Is that why it says waiting for activation you think & my mob no is greyed out on iMessage & Facetime? Haven't had iPhone in a while...

[Bambino]

@Cocoloco Yes, most likely that's the cause. 

[staceyh26]

I’m having the same problem today. Got a new iPhone se 2020 and everything fine except texts. So setting up apps the companies are sending me verification codes and I’m not receiving any to set anything up!

[Tosh]

I've got exactly the same problem with my new iphone 11 .  Just says waiting for activation. Two days trying to set up my new phone multiple reboots & three factory resets. If anything it's good to hear it's o2 issue & I'm not totaly thick after all. let's hope o2 are actually sorting the problem.

[MI5]

Confirmed this issue is now fixed.
It may be required that you restart your phone.