Solved: UPFRONT TAKEN - O2 Community

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Registered: 04-04-2020

So I paid £20 upfront for a ipad 2019 10.2. The deposit was taken but I’ve heard nothing from 02 regarding the order. It hasn’t appeared in my orders section and the money has been taken out of the bank? Does this mean it’s on its way and awaiting dispatch?? Thanks

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Registered: 04-04-2012

It's out of stock. You will be emailed when O2 ship it out to you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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Registered: 04-04-2020

Help?

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https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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Registered: 04-04-2020

Yes

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Registered: 04-04-2012

It's out of stock. You will be emailed when O2 ship it out to you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Message 5 of 16

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Registered: 04-04-2020

When I ordered it. It was in stock

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Registered: 04-04-2012

I doubt it was really despite what the website said.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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Registered: 04-04-2020

If it was out of stock I wouldn’t of ordered it.

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Registered: 04-04-2012

It always says in stock, but they're not. The stock isn't updated live.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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Registered: 04-04-2020

Oh right. When is it likely to be in stock?

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