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UNLOCKING MY PHONE

TAC73
Level 1: Joiner
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I currently have a new phone and sim on 02 refresh. I am using the sim with my old phone and my son is using the new phone- I need to unlock the  new phone and 02 have said I need to put the sim in the phone as you need to associate the phone with the sim before they can unlock it, which is fine - My question is do I just put the sim in the phone and make a call on it to achieve this or do I need to leave the sim in until the phone has been unlocked? Any insight would be appreciated. 

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MI5
Level 94: Supreme
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@TAC73 all o2 phones are now unlocked anyway but the process to unlock is in the help here https://community.o2.co.uk/t5/How-to-Guides/Unlocking-an-O2-phone-to-use-a-different-SIM-card/ba-p/1...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 143403 Posts
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Registered:

@TAC73 all o2 phones are now unlocked anyway but the process to unlock is in the help here https://community.o2.co.uk/t5/How-to-Guides/Unlocking-an-O2-phone-to-use-a-different-SIM-card/ba-p/1...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Cleoriff
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Cleoriff
Level 94: Supreme
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Reading @TAC73 post again...it's a pity CS failed to inform them that the new phone was unlocked!!

So any sim could actually be put in the device....

Veritas Numquam Perit

Girl in a jacket
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EmilieT
Former Staff
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Hi @TAC73, I was wondering how you were getting on with this new phone? All good, or do you need any further advice? slight_smile

 

 

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