cancel
Showing results for 
Search instead for 
Did you mean: 

UME LTD CHARGES

Anonymous
Not applicable

MY SON HAS CHARGES FROM UME LTD ON HIS PHONE BILL. THESE CHARGES ARE £4.50 EVERY WEEK AND HE IS NOT AWARE OF WHAT THEY ARE. HOW CAN I STOP THESE CHARGES?

Message 1 of 30
52,522 Views
29 REPLIES 29

Martin-O2
Community Manager
Community Manager
  • 7974 Posts
  • 748 Topics
  • 93 Solutions
Registered:

Great work @Serynr! Please let us know if you have any further issues. wink

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
signature

Message 11 of 30
6,069 Views

Serynr
Level 2: Apprentice
  • 25 Posts
  • 2 Topics
  • 1 Solutions
Registered:
Thanx, i intend to do my best and not give up easily...
Message 12 of 30
6,054 Views

jonsie
Level 94: Supreme
  • 86776 Posts
  • 594 Topics
  • 5054 Solutions
Registered:

@Serynr wrote:
Thanx, i intend to do my best and not give up easily...

Excellent, I wish you the very best of luck with this. 

2020-Awards-jonsie5695219-2




O2 Social Media

SM Icons(Twitter |
Instagram | Facebook)




































5695219-2
Message 13 of 30
6,051 Views

Anonymous
Not applicable

Hi Serynr. I had the same problem. Could you give me an email address you sent a request for refund, please?

Message 14 of 30
6,004 Views

Serynr
Level 2: Apprentice
  • 25 Posts
  • 2 Topics
  • 1 Solutions
Registered:

I can give you an email address if it is Abacus Synergy

Message 15 of 30
5,994 Views

Serynr
Level 2: Apprentice
  • 25 Posts
  • 2 Topics
  • 1 Solutions
Registered:

Just an update on my situation with a scammer called Abacus Synergy. I have been promised a refund,apparently  from a site called jammitup, have not received it yet but i will allow for Christmas!!!!! 

I am now going to try to find Remote Games and get the rest of my refund from those scammers.

i would like to thank two lads Jamie Sinclair and James Murray, in the Bridgwater O2 shop who spent at least an hour with me in the shop finding the short code, which enabled me to inform the PAS who gave me an email address.

Round 2 coming up.....  

Message 16 of 30
5,992 Views

Cleoriff
Level 94: Supreme
  • 110625 Posts
  • 799 Topics
  • 6355 Solutions
Registered:

It seems UME are responsible for many of these 'click here' costly scams!! I knew they ran TXTnation...but never heard of Abacus Synergy...

*The Game Is On*

Girl in a jacket
Message 17 of 30
5,985 Views

Serynr
Level 2: Apprentice
  • 25 Posts
  • 2 Topics
  • 1 Solutions
Registered:

Abacus Synergy are responsible for Jammitup, but apparently not Remote Games 

Message 18 of 30
5,970 Views

Cleoriff
Level 94: Supreme
  • 110625 Posts
  • 799 Topics
  • 6355 Solutions
Registered:

@Serynr wrote:

Abacus Synergy are responsible for Jammitup, but apparently not Remote Games 


So it's probably best that @Anonymous goes through the same reporting system as yourself. The more people who report these scammers the better https://community.o2.co.uk/t5/How-to-guides/Have-you-fallen-for-or-been-conned-into-a-premium-rate-scam-What/ba-p/968023

*The Game Is On*

Girl in a jacket
Message 19 of 30
5,959 Views

jonsie
Level 94: Supreme
  • 86776 Posts
  • 594 Topics
  • 5054 Solutions
Registered:

It's not the number of reporting problems it's the toothless regulating bodies who are spineless to do do anything about it. I have no doubt in my mind that all the ñètworks have an interest in the financial gains to be made from these despicable scammers. 

2020-Awards-jonsie5695219-2




O2 Social Media

SM Icons(Twitter |
Instagram | Facebook)




































5695219-2
Message 20 of 30
5,945 Views