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Txt message received

AltyAnge
Level 1: Joiner
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I have just received a txt message from +4473428744801. Says "we were unable to process your latest bill. In order to avoid fees, update your payment information" gives me a link. Is this correct?

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Cleoriff
Level 94: Supreme
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Hi @AltyAnge 

It’s a scam and has been reported frequently on here. O2 are looking into it.

Block the number and report it to 7726

 

Reporting a scam email, text or call

Some scams might pretend to be from O2, or from an organisation you already deal with. It's important that we see examples of phishing emails, texts and websites so we can investigate and shut down scammers. To report a suspicious email, text or website:

  • forward the text message, including phone number or company name, to 7726. It won’t cost you anything and it means we can investigate the sender
  • for emails, forward the message to the organisation that it claims to be from. You can look up the email address to send it to on that organisation’s website
  • for suspicious emails claiming to be from O2, create a new email draft with ‘Phishing’ as the subject. Attach the suspicious email and send it to phishing@o2.com

Veritas Numquam Perit

Girl in a jacket
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TBV
Level 1: Joiner
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Hi, have just received it too. Think it is a scam as I have checked my account and it has been paid.

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Cleoriff
Level 94: Supreme
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@TBV 

Follow the advice above

Veritas Numquam Perit

Girl in a jacket
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Cleoriff
Level 94: Supreme
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Registered:

@AltyAnge @TBV 

About blocking numbers

Block the number - advice in these links

https://www.samsung.com/us/support/answer/ANS00062352/

https://support.apple.com/en-us/HT201229

Veritas Numquam Perit

Girl in a jacket
Message 5 of 5
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