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Two accounts, I want to keep one, cancel the other

spinal2k
Level 1: Joiner
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‎20-03-2024 09:16 - edited ‎20-03-2024 09:17

‎20-03-2024 09:16 - edited ‎20-03-2024 09:17

Hi there,

 

I'm out of contract on number A.

 

I started a new contract and I was assigned number B

 

I wish to cancel contract on number A and move this number to the new contract.

 

I tried requesting a pac code, I used it, but it didn't work. I tried twice, and yes, I waited "days" but the number did not move.

 

Can you help me?

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MI5
Level 94: Supreme
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on ‎20-03-2024 09:21

on ‎20-03-2024 09:21

@spinal2k 

You do not need a PAC.

Just contact O2 to migrate your number.

Guide: Migration & porting into O2 

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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