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Turning off voicemail

JonnyStapes
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on ‎07-10-2020 20:53

on ‎07-10-2020 20:53

Brand new customer. Trying to turn off voicemail on S10+. 1760 doesn't work, 176002 doesn't work, ##002# doesn't work. Settings in contacts doesn't do anything. Help!
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MI5
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on ‎07-10-2020 20:55

on ‎07-10-2020 20:55

@JonnyStapes 

What message do you get when you dial 1760?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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MI5
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on ‎07-10-2020 20:56

on ‎07-10-2020 20:56

I also doubt it will help in your case, but have a read of the guide here too https://community.o2.co.uk/t5/How-to-Guides/All-you-need-to-know-about-O2-Voicemail-901/ba-p/547712
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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JonnyStapes
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on ‎07-10-2020 21:00

on ‎07-10-2020 21:00

Thanks MI5. Hold the line...its not possible to turn it off and contact customer services in a nutshell.
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jonsie
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on ‎07-10-2020 21:03

on ‎07-10-2020 21:03

Disable wifi calling @JonnyStapes 

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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MI5
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on ‎07-10-2020 21:10

on ‎07-10-2020 21:10

@JonnyStapes wrote:
Thanks MI5. Hold the line...its not possible to turn it off and contact customer services in a nutshell.

I guess that's the only option then @JonnyStapes 

Numbers to call on here Guide: Coronavirus Community Help and Support 

Call at 8.00am if you can for best chance of getting through.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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