Solved: Turn my 4g on

Barry6 · ‎10-12-2021

Hello my calls text and internet aren’t working I paid my bill this morning??? Need it ASAP -

[Personal details removed]

Cleoriff · ‎10-12-2021

If you bill was late it can take 24-48 hrs to have service fully returned.

You need to remove all your personal details.

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. Use O2's social media to help by messaging them on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Veritas Numquam Perit

View solution in original post

MI5 · ‎10-12-2021

@Barry6

You need to remove your personal details as the forum is public.

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.
Thanks.

Thread also reported to mods.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎10-12-2021

@Barry6

If you bill was late it can take 24-48 hrs to have service fully returned.

You need to remove all your personal details.

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. Use O2's social media to help by messaging them on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Veritas Numquam Perit

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