Trying to transfer my number to Lycamobile

[Anonymous]

I want to transfer my number from O2 to Lycamobile. I have already received my PAC code from O2 but every time I enter the PAC code into the Lycamobile Port In request form, it keeps saying "Please enter a valid PAC code", even though I know my PAC code is valid because it looks like TELxxxxxx. What should I do?

[MI5]

You could try calling Lyca to see what the problem is?
07973 101321

[MI5 · Accepted solution]

Their website also states:
If you experience problems filling the form call Lycamobile customer care on 02071320322 for more help.

[Anonymous]

I would also speak to O2 Customer Services.

http://www.o2.co.uk/contactus

[MI5]

Once Lyca have confirmed the nature of the fault you will know if you need to approach O2 or not - My guess is that they will just say it's OK.
Remember PAC's are only valid for 30 days so if it has expired you will need a new one.