Trying to start a monthly plan

[Amelia6]

I’m a new customer, I have an account with O2 so I logged in to try an purchase a monthly plan, every time i try to add the plan I have selected to my basket it takes me to the “looking for an upgrade” page but I’m not looking for an upgrade as I don’t even have a phone with O2 currently nor have I ever. Can someone please help me solve this problem. 

[jonsie · Accepted solution]

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you

See links below

Or you can call them from 8am to 8pm on 0808 002 0202 or 0800 081 0255