Trying to register o2 number to account

[lmswan24]

I just received a pay monthly SIM card via my virgin package but when trying to add it to my o2 account it says it is already registered to another o2 account. Can anyone help?

[madasaf1sh]

@lmswan24 

Try the email address linked to your Virgin Account, as at the moment you cant add additional numbers to your existing myo2 account.

[lmswan24]

Hi I have tried logging in with this email and with different email but it’s still not showing 

[madasaf1sh]

@lmswan24 

Then you will need to contact o2 on 0344 809 0202 or 202 from your o2 phone or just send them a message on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

[lmswan24]

I will send them a message to see