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Level 1: Joiner
Posts: 1
Registered: ‎04-12-2018

Trying to find IMEI number

Hi, I wonder if anyone can help, 

 

I have an Iphone 7 that has a smashed screen and home button. I am trying to get it replaced through insurance however i need the IMEI number for it.

 

I havent connected to itunes so cant use that, i also do not have the original packaging to check.

 

The last idea i had is to see if i can find any original paperwork through my o2 however i cant find anwhere.

 

Does anyone know if i can find the original paperwork or if there is another way i can find the details?

 

Thanks

Charlene

Posts: 86,570
Topics: 528
Solutions: 10,848
Registered: ‎04-04-2012

Re: Trying to find IMEI number

@Charleneyz1984 

Customer services will be able to help assuming you were using the pjhone on O2 UK network. 

http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Posts: 1,033
Topics: 8
Kudos: 147
Solutions: 36
Registered: ‎13-07-2008

Re: Trying to find IMEI number

The IMEI is on the sim tray so if you can eject that you should be able to get it from there though you may need a magnifying glass or microscope to read it 😂

 

https://support.apple.com/en-gb/HT204073

Level 4: Observant
Posts: 161
Registered: ‎04-08-2016

Re: Trying to find IMEI number

*#06# for imei number
Posts: 86,570
Topics: 528
Solutions: 10,848
Registered: ‎04-04-2012

Re: Trying to find IMEI number

Screen is busted.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Posts: 67,782
Topics: 544
Solutions: 3,361
Registered: ‎04-01-2009

Re: Trying to find IMEI number

You can get the IMEI from My O2 off it's the last phone used on your account.