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Trying to contact o2 payment helpline

Dean9
Level 1: Joiner
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Hi the past few days I have bin ringing o2 but can never seem to get through I am currently on hold while writing this message and it has now bin 92minutes without speaking to some one yesterday I gave up on 64 minutes and the day before it was combined total of 124 minutes. I have rang the 202 number the payment line help number, I have tried of a friends phone. Is there anyway of someone contacting me now 

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madasaf1sh
Level 76: Forum Legend
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@Dean9 

 

No one will contact you from o2, as this is a customer to customer community.. 

 

So you will have to keep trying sorry to say, the only thing to try to hang up and call again.

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
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TallTrees
Level 49: Rootin' Tootin' 
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Hi there @Dean9 

I will give you the contact for Payment Management if you need help with payments HERE

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
https://www.o2.co.uk/help/account-and-billing/payment-support
Best time to call is around 8.00am

OR YOU CAN CONTACT O2 ON SOCIAL MEDIA 

Facebook

Twitter now X

Instagram 

Leave them a message 

OR

General 

Guide: How to find help & contact O2

LINKS HERE FOR SOCIAL MEDIA 

 

HOW TO PAY GUIDES

Guide: My O2 Pay & Go 

Guide: How to Pay Your Bill (Contract) 

Guide How to Top Up (PAYG) 

  •  


HAPPINESS IS BEE SHAPED

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Oxonian
Level 28: Ingenious
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@Dean9 

 

Are you calling to try to make a payment and, if so, do you know how much you owe ? 

 

If you do know how much you need to pay, bank transfer is an option :-

 

Guide: How to Pay Your Bill (Contract) 

 

You could also consider setting up a direct debit so that this problem does not arise again.  

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