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Level 1: Joiner
Posts: 1
Registered: ‎11-07-2018
Accepted Solution

Trying to cancel contract

Trying to cancel contract. Cannot seem to do on line. Tried live chat but once the agent came on there was no box to type messages in.

Posts: 83,393
Topics: 512
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Registered: ‎04-04-2012

Re: Trying to cancel contract

See help here @Pamjo 

 

https://community.o2.co.uk/t5/How-to-Guides/Cancelling-Your-Contract-A-Guide/ba-p/566774

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Posts: 7,974
Topics: 105
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Registered: ‎17-03-2015

Re: Trying to cancel contract

You must call customer service to cancel. Live chat cannot do it for you 

iPhone 7
Posts: 63,438
Topics: 528
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Registered: ‎04-01-2009

Re: Trying to cancel contract

It cant be done online unfortunately.