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Level 1: Joiner
Posts: 1
Registered: ‎11-07-2018
Accepted Solution

Trying to cancel contract

Trying to cancel contract. Cannot seem to do on line. Tried live chat but once the agent came on there was no box to type messages in.

Posts: 77,923
Topics: 486
Solutions: 9,107
Registered: ‎04-04-2012

Re: Trying to cancel contract

See help here @Pamjo 

 

https://community.o2.co.uk/t5/How-to-Guides/Cancelling-Your-Contract-A-Guide/ba-p/566774

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Sony Z5 DS (O2 & Sfr) and Z3 Tablet (Three UK)
iPhone7 (EE)

nil desperandum. When you take things for granted, the things you are granted, are taken away.



Posts: 6,726
Topics: 91
Kudos: 1,346
Solutions: 418
Registered: ‎17-03-2015

Re: Trying to cancel contract

You must call customer service to cancel. Live chat cannot do it for you 

iPhone 7 Plus 32GB Matte Black
Posts: 59,584
Registered: ‎04-01-2009

Re: Trying to cancel contract