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Pamjo
Level 1: Joiner
Pamjo
Posts: 1
Registered: ‎11-07-2018
Accepted Solution

Trying to cancel contract

on ‎11-07-2018 22:35

Trying to cancel contract. Cannot seem to do on line. Tried live chat but once the agent came on there was no box to type messages in.

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MI5
Posts: 79,573
Topics: 493
Solutions: 9,440
Registered: ‎04-04-2012

Re: Trying to cancel contract

on ‎11-07-2018 22:44

See help here @Pamjo 

 

https://community.o2.co.uk/t5/How-to-Guides/Cancelling-Your-Contract-A-Guide/ba-p/566774

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr) and Z3 Tablet (Three UK)
iPhone7 (EE)

nil desperandum. When you take things for granted, the things you are granted, are taken away.



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lovemyphone
Posts: 7,088
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Registered: ‎17-03-2015

Re: Trying to cancel contract

on ‎11-07-2018 22:56

You must call customer service to cancel. Live chat cannot do it for you 

iPhone 7
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jonsie
Posts: 60,467
Registered: ‎04-01-2009

Re: Trying to cancel contract

on ‎11-07-2018 23:08

It cant be done online unfortunately.

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I'm leaving now to go find myself....if I arrive before I get back, please ask me to wait!
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