O2 Community

Get help, share tips and chat

Reply
Level 1: Joiner
Posts: 1
Registered: ‎11-07-2018
Accepted Solution

Trying to cancel contract

Trying to cancel contract. Cannot seem to do on line. Tried live chat but once the agent came on there was no box to type messages in.

Posts: 80,718
Topics: 501
Solutions: 9,690
Registered: ‎04-04-2012

Re: Trying to cancel contract

See help here @Pamjo 

 

https://community.o2.co.uk/t5/How-to-Guides/Cancelling-Your-Contract-A-Guide/ba-p/566774

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr) and Z3 Tablet (Three UK)
iPhone7 (EE)

Friends come and go but the memories stay forever.



Posts: 7,344
Topics: 99
Kudos: 1,501
Solutions: 471
Registered: ‎17-03-2015

Re: Trying to cancel contract

You must call customer service to cancel. Live chat cannot do it for you 

iPhone 7
Posts: 61,494
Registered: ‎04-01-2009

Re: Trying to cancel contract