Unfortunately I am having some money issues and cannot afford my phone bill until next month, I am aware that last month was not paid but had the understanding from employer that my income wouldn’t be an issue this month. In resent events I will not be able to pay the bill. Is there any way I could be put on a payment break or have my contact reinstated just for this month so I can get some money together to pay the phone bill?
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The team you need to speak to is the Payment Management team.
Their number is 0800 902 0217.
You can download and use Skype to call them - as it is a free phone number there is no charge.
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here