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Trouble with affording phone bill

BB21
Level 1: Joiner
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Good morning, 

Unfortunately I am having some money issues and cannot afford my phone bill until next month, I am aware that last month was not paid but had the understanding from employer that my income wouldn’t be an issue this month. In resent events I will not be able to pay the bill. Is there any way I could be put on a payment break or have my contact reinstated just for this month so I can get some money together to pay the phone bill? 
Many thanks. 
Brittany Bishop

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jonsie
Level 94: Supreme
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This looks like something you’d need to call O2’s customer service team about – give them a call on 202 or 0344 809 0202

(or the specific Payment management number 0800 902 0217 )

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jonsie
Level 94: Supreme
  • 87316 Posts
  • 596 Topics
  • 5290 Solutions
Registered:

This looks like something you’d need to call O2’s customer service team about – give them a call on 202 or 0344 809 0202

(or the specific Payment management number 0800 902 0217 )

2020-Awards-jonsie5695219-2




O2 Social Media

SM IconsTwitter

Instagram

Facebook




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BB21
Level 1: Joiner
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I am unable to do so as calls/texts/data has been cut off 

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gmarkj
Level 59: Quartermaster
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Registered:

The team you need to speak to is the Payment Management team.
Their number is 0800 902 0217.

You can download and use Skype to call them - as it is a free phone number there is no charge.

Guide: A Guide to Skype 

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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