on 02-06-2024 13:20
Howdy all. I realise this has been asked before from searches. But unfortunately i couldn't find the answer, or an up to date one. As per the title i am looking to find out where on my account, or bill or wherever my credits from my Airtime rewards have gone. I realise that recent changes to the o2 account layout have not been popular. I can't say i approve of navigating it myself.
If anyone can say exactly where to go or post a screenshot to point me in the right direction that would be smashing. TIA.
Solved! Go to Solution.
02-06-2024 13:26 - edited 02-06-2024 13:27
02-06-2024 13:26 - edited 02-06-2024 13:27
Go to view airtime bill and any credits will show there.
02-06-2024 13:26 - edited 02-06-2024 13:27
02-06-2024 13:26 - edited 02-06-2024 13:27
Go to view airtime bill and any credits will show there.
on 02-06-2024 13:59
on 02-06-2024 13:59
Thanks MI5. I have had a look and i cannot see any evidence of a credit going in. This was on the main webpage. I did have a credit note email from o2 the day after i redeemed from airtime rewards app. I can not find any evidence on the o2 app either.
However my bank transactions would support that the credit was applied. As i was only charged 39p for the last month. The credit applied would have covered the rest of the bill. I just wish you could see it that bit clearer! But maybe it's me.
on 02-06-2024 14:07
Your MyO2 could still be catching up @YorkshirePud