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Trouble contacting anyone at O2

stacey08
Level 1: Joiner
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Is anyone else having just as miuch trouble trying to contact someone at O2?

 

All web chats have been turned off, each time I call whatever number they provide on the website or on the app it tells you to go on to your "My O2 App" and look up your own information and then hangs up and Aura is shocking and doesn't provide any help either. 

 

I just want to speak with a humanbeing in regards to my bill. 

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Cleoriff
Level 94: Supreme
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Hi @stacey08 

There are numerous numberss for O2 in this guide Guide: Coronavirus Community Help and Support 

Currently the best number to call is 0800 587 4005.

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
Level 94: Supreme
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Hi @stacey08 

There are numerous numberss for O2 in this guide Guide: Coronavirus Community Help and Support 

Currently the best number to call is 0800 587 4005.

Veritas Numquam Perit

Girl in a jacket
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stacey08
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Thank you Cleoriff I have got through to somone now! You are a lifesaver:) 

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Cleoriff
Level 94: Supreme
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@stacey08 

You're welcome thumbsup

Veritas Numquam Perit

Girl in a jacket
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