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Tried to pay my full device plan? The women said that the department is not open until 10am?

mjay2000
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I was basically put through the sales team after calling 202, the woman transferred me to the 'correct' department and I called at 8:30am through advice on here, as it less busy. As I was tranferred, the new woman on the line told me the department that processes those payments are not open till 10am?? Is this true?

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madasaf1sh
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@mjay2000

Never heard that one before i would call back and speak to someone else.

I have paid mine off at 8am before.
- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
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mjay2000
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I called again and went through CS, they tried to call the department that does it and magically, it opened at '9am instead' so I was inluck. I got through in the end and paid it. Thank you.

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