Travelling to a mix of countries both inside and outside the O2 travel area

[Asdic_Ping]

Hi All, say you are travelling to a mix of countries that are both inside and outside the O2 Travel bolt on? In this case would the £120 cap apply to all your travel or would you be charged £4.99 per day for the USA for example and when travelling on to a country outside the O2 Travel bolt on be hit with the additional £120, then when I'm back in the USA start paying £4.99 per day again? Could prove costly if this is the case.

[MI5 · Accepted solution]

The cap is per billing period so one cap per month. If you go over into another month the cap will reset.

[jonsie]

The cap and the Travel bolt on would be billed seperately as far as I know. Maybe @Toby or @Martin-O2 can check on that?

[Martin-O2]

@jonsie Do you mean would they come on 2 separate bills or will they show separately on the same bill? 

[jonsie]

I think they would show seperately on the same bill. However, as @MI5 pointed out, if the time overseas was spread over two partial billing periods then the cap would appear on each bill...

[Martin-O2]

I believe they would show separately on the same bill unless the trip was across 2 months but I'll double check with the rest of the team to confirm this. 

[Asdic_Ping]

Hi All, thanks for the replies.

So from what I've read so far, when in the USA I will be billed £4.99 per day and when I cross into a country not covered by O2 Travel I will be charged £120 per billing period? If this is the case it would have been cheaper for me if the USA wasn't recently included in the O2 Travel bolt on because then I would have only been hit with the £120 cap. Luckily all my travel will be within the one billing period. Just to clarify though, is there a cap on the amount you pay in an O2 Travel country, for example whilst in the USA £4.99 per day up to a maximum of £50 per billing period?

[MI5]

There is no cap on o2 travel
It's just a straight 4.99 a day. You will be capped at 120 for any spend outside of USA.

[Asdic_Ping]

Thanks MI5 for the clarification.