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Travel in Canada

Markie
Level 1: Joiner
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Hi. I'm travelling to Canada next week.  Due to the COVID situation I have to stay in close contact with the Canadian authorities to make and receive calls to update them with our COVID status.  I'm aware of O2 travel.  My question is:  if I don't opt into O2 travel do I get charged to receive phone calls from a Canadian mobile or landline?  Thanks

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Bambino
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@Markie See this: Using your phone abroad | Pay Monthly | Help & Support | O2

What if I don't want O2 Travel?

If you don't choose our free O2 Travel Bolt On while you're away, you'll be charged for any minutes, texts and data usage at the standard rates for that country.

If you're already signed up for O2 Travel and feel it isn't the right service for your usage needs abroad, you can opt out at any time by texting NOTRAVEL to 23336 or you can remove the O2 Travel Bolt On in My O2.

 

I DO NOT WORK FOR O2



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Bambino
Level 86: Prestigious
  • 24349 Posts
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Registered:

@Markie See this: Using your phone abroad | Pay Monthly | Help & Support | O2

What if I don't want O2 Travel?

If you don't choose our free O2 Travel Bolt On while you're away, you'll be charged for any minutes, texts and data usage at the standard rates for that country.

If you're already signed up for O2 Travel and feel it isn't the right service for your usage needs abroad, you can opt out at any time by texting NOTRAVEL to 23336 or you can remove the O2 Travel Bolt On in My O2.

 

I DO NOT WORK FOR O2



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MI5
Level 94: Supreme
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@Markie 

You are always charged to receive calls anywhere outside of the uk or eu, regardless of o2 travel status. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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