Travel in Canada

[Markie]

Hi. I'm travelling to Canada next week.  Due to the COVID situation I have to stay in close contact with the Canadian authorities to make and receive calls to update them with our COVID status.  I'm aware of O2 travel.  My question is:  if I don't opt into O2 travel do I get charged to receive phone calls from a Canadian mobile or landline?  Thanks

[Bambino · Accepted solution]

@Markie See this: Using your phone abroad | Pay Monthly | Help & Support | O2

What if I don't want O2 Travel?

If you don't choose our free O2 Travel Bolt On while you're away, you'll be charged for any minutes, texts and data usage at the standard rates for that country.

If you're already signed up for O2 Travel and feel it isn't the right service for your usage needs abroad, you can opt out at any time by texting NOTRAVEL to 23336 or you can remove the O2 Travel Bolt On in My O2.

[MI5]

@Markie 

You are always charged to receive calls anywhere outside of the uk or eu, regardless of o2 travel status.