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Travel Abroad

Cleoriff
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Hi All...in a couple of weeks I shall be going abroad for a few days. It will be the first time i have taken my new contract phone. (in the past as a PAYG customer it was simply a case of turning my phone on when landing and it found the appropriate network for me) With a contract phone do I have to let O2 know I am travelling abroad? Also is there anything else I should be aware of? (I wont be using the phone for internet or emails etc. It will be used purely for calling texting and sending pictures) Thanks for your help

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Message 1 of 20
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Anonymous
Not applicable

Costs for Spain with O2 travel:

 

Outgoing calls - 50p connection charge, then out of your inclusive mins.  35p per min if you run out.

 

Incoming calls - 50p connection fee, no charge for first 59mins of the call - hang up if it gets to 59p to avoid charges

 

Texts - 8p

 

MMS - 25p

 

Data - £1.99 per day for 15mb data.  Use more than this and the O2 travel bolt-on is removed leading to higher call/text costs.

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Cleoriff
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Thanks all. All of your responses have helped a lot

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Girl in a jacket
Message 12 of 20
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Anonymous
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@Anonymous wrote:

Costs for Spain with O2 travel:

 

Outgoing calls - 50p connection charge, then out of your inclusive mins.  35p per min if you run out.

 

Incoming calls - 50p connection fee, no charge for first 59mins of the call - hang up if it gets to 59p to avoid charges

 

Texts - 8p

 

MMS - 25p

 

Data - £1.99 per day for 15mb data.  Use more than this and the O2 travel bolt-on is removed leading to higher call/text costs.


Just shows what a rip off it is why is an mms from another country 10p cheaper than in the UK 

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adamtemp64
Level 66: Unequalled
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@Anonymous wrote:

 

 

Data - £1.99 per day for 15mb data.  Use more than this and the O2 travel bolt-on is removed leading to higher call/text costs.



on personal is it not 25mb I thought it was changing for business to 15mb

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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Anonymous
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@adamtemp64 wrote:

@Anonymous wrote:

 

 

Data - £1.99 per day for 15mb data.  Use more than this and the O2 travel bolt-on is removed leading to higher call/text costs.



on personal is it not 25mb I thought it was changing for business to 15mb


 

Not to confuse things - but as far as I'm aware this is changing on 18/03/13 to 15Mb on consumer as well as doing away with outgoing calls coming out your inclusive minutes.

 

I will double check this though and post back here.

 

We've been notifying some customers for a few weeks via SMS.

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adamtemp64
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@opium then why has there not been a website update like the business o2 travel page?

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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Anonymous
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It was a wap site being sent to customers for a few weeks, said it would be changing from 18th.

It was on an international wap site with "/travel-changes/" at the end of the URL but can't remember.

Just ignore me until i can get a definite link for you.

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Cleoriff
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I am really pleased I posted my query re travel abroad. When i see all these follow on posts from the experts, re data etc, it seems to have opened up another 'can of worms'. (Doesn't affect me at all, but has been fascinating to read) Smiley Very Happy

 

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Anonymous
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go.o2.co.uk/traveldata
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adamtemp64
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@opium thanks yet more website errors the business page has that info but not pay monthly / payg

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 20 of 20
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