Transferring the old phone number to 02.

[Wioleta]

Hi everyone I'm trying to get in touch with customer service somehow about transferring my old phone number to o2 for my new contract. Unfortunately I can't find the e-mail address.When purchasing, I stated my wish to be transferred as well as my PAC number. I know that until the end of the old contract (7 days) they did nothing but I want to be sure that on the seventh day the transfer will be made.How to ensure it because, as I can see, there is no contact with customer service! Please help. Violet

[MI5 · Accepted solution]

@Wioleta 

There is no email address but there is a form with help on this link Guide: Migration & porting into O2  

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should also be able to help you with this.