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Transferring the old phone number to 02.

Wioleta
Level 1: Joiner
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Hi everyone I'm trying to get in touch with customer service somehow about transferring my old phone number to o2 for my new contract. Unfortunately I can't find the e-mail address.When purchasing, I stated my wish to be transferred as well as my PAC number. I know that until the end of the old contract (7 days) they did nothing but I want to be sure that on the seventh day the transfer will be made.How to ensure it because, as I can see, there is no contact with customer service! Please help. Violet

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MI5
Level 94: Supreme
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@Wioleta 

There is no email address but there is a form with help on this link Guide: Migration & porting into O2  

If you message O2 on Facebook (https://o2uk.co/O2CFB) Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should also be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 124146 Posts
  • 612 Topics
  • 20231 Solutions
Registered:

@Wioleta 

There is no email address but there is a form with help on this link Guide: Migration & porting into O2  

If you message O2 on Facebook (https://o2uk.co/O2CFB) Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should also be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

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