Transferring phone number to new monthly sim contract

[amz23x]

Hello, 

I want to transfer my old phone number from a pay as you go contract to a new phone on a pay monthly sim contract. I'm not sure how I go about doing this. Any help is appreciated.

Tia

[MI5 · Accepted solution]

@amz23x 

Guide here Guide: Migration & porting into O2 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

[Cleoriff]

Hi @amz23x 

Take a look at this guide Guide: Migration & porting into O2  

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you call O2 on 202 or 0344 809 0202 or use O2's social media to help by messaging them on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.