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Anonymous
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Transferring payment details

I have ordered a phone for my fiance under my name and payment details to pass the credit check as he was refused but would like to know if we can change the bank details from my details to his. Its not a problem if not but would just make it easier to manage.

Posts: 81,353
Topics: 576
Solutions: 3,931
Registered: ‎04-01-2009

Re: Transferring payment details

Yes you can. Either call customer service or you can do it via O2.

Be aware that as the account is in your name you will still be responsible for the payments. I'm sure you are in a stable relationship but just want to point out any repercussions Smiley Happy

Anonymous
Posts: 0

Re: Transferring payment details

Hi apbd and Welcome to the Forum,


Yes ,Customer Services can do this for you , numbers here http://www.o2.co.uk/contactus ,and as said as we've recently come across posts similar to yours remember the contract is in your name , is your responsibility ,and your liable for the bills and until the contract runs it's course.



Posts: 109,114
Topics: 561
Solutions: 14,437
Registered: ‎04-04-2012

Re: Transferring payment details

Hi apbd,
Welcome....
Please follow jonsie's advice and if you have any more problems questions come back and ask Smiley Happy
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Anonymous
Posts: 0

Re: Transferring payment details

As everybody has already said, yes, just call CS, however wait until after the first bill has been paid.

Anonymous
Posts: 0

Re: Transferring payment details

Hi @Anonymous were you able to change the payment details? Let us know if you need any other thing... We are here to help Smiley Happy