Transferring numbers

[Anonymous]

Hi, basically my mum's business is paying for my phone bill on their business contract. I've decided to get my own contract now, however I would like to still use the number I have now. Is it possible to transfer this number to my new contract?

[MI5 · Accepted solution]

Yes it is but your mum will need to speak to cs with you so she can give authority to port it.

[Cleoriff]

And sadly CS are experiencing difficulties with the system at the moment but you will need to keep trying...or even go instore if you have one close by....

[MI5]

Store will have to call cs to do it anyway.

[Cleoriff]

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@MI5 wrote:
Store will have to call cs to do it anyway.

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I am aware of that...but people need to go somewhere to get hold of someone from O2!!

[MI5]

Stores can't get through either though....

[Cleoriff]

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@MI5 wrote:
Stores can't get through either though....

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Who told you that? Must have missed it. Maybe they have a hotline...in this time of dire emergency..

[MI5]

Someone posted yesterday the store couldn't get through either.

[Cleoriff]

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@MI5 wrote:
Someone posted yesterday the store couldn't get through either.

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Damn...thought I'd added another option....

[MI5]

Worth a try