on 13-05-2020 05:40
on 13-05-2020 06:38
Try calling customer service around 8.00am.
Use any of these numbers here Guide: Coronavirus Community Help and Support
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
on 20-05-2020 14:32
Hey @NicolaJA34 , hope you're doing well this week! I hope you got your number transferred ok in the end after you last posted, but please do let us know if you need any additional help.
→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? See if the My O2 how-to guide will help
If you'd like to take part, why not register?