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Level 1: Joiner
Posts: 1
Registered: ‎13-05-2020

Transferring number

I’m having problems trying to transfer my old number. I’ve filled in the online form several times but always get an automated email a little while later saying it’s failed. Anyone got any ideas or had the same problem?
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Posts: 100,581
Topics: 546
Solutions: 12,789
Registered: ‎04-04-2012

Re: Transferring number

@NicolaJA34 

Try calling customer service around 8.00am.

Use any of these numbers here Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Community Manager
Posts: 6,832
Registered: ‎23-07-2014

Re: Transferring number

Hey @NicolaJA34 , hope you're doing well this week! I hope you got your number transferred ok in the end after you last posted, but please do let us know if you need any additional help. Smiley Happy

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