Transferring number

[Jscoll7789]

Hi,

how long does it take to transfer a number across from Vodafone?

pac code was given a week ago

Thanks

[Bambino · Accepted solution]

@Jscoll7789 Should have happened by now. Obviously a hiccup somewhere, and as it's now the weekend nothing will happen until next week.

See this guide: Migration & porting into O2 - O2 Community

Speak to customer service.
Call 202 from your mobile or 0344 809 0202, or 0800 032 1402
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am.
You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (now X) (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)

[MI5]

@Jscoll7789 

In theory it's 48 hours, Monday to Thursday, however, it seems to be taking weeks just lately.

This is a customer to customer community, not O2.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)