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Transferring number

NicolaJA34
Level 1: Joiner
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on ‎13-05-2020 05:40

on ‎13-05-2020 05:40

I’m having problems trying to transfer my old number. I’ve filled in the online form several times but always get an automated email a little while later saying it’s failed. Anyone got any ideas or had the same problem?
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MI5
Level 94: Supreme
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on ‎13-05-2020 06:38

on ‎13-05-2020 06:38

@NicolaJA34 

Try calling customer service around 8.00am.

Use any of these numbers here Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Marjo
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on ‎20-05-2020 14:32

on ‎20-05-2020 14:32

Hey @NicolaJA34 , hope you're doing well this week! I hope you got your number transferred ok in the end after you last posted, but please do let us know if you need any additional help. slight_smile

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