Transferring number to a different name/contract

[young]

Hi,

My daughter uses O2. The contract is in my name from about a decade ago, although she uses the phone and pays the bill. The mimimum term on the current contract has been completed and the device all paid off.

She now wants to upgrade but would like the contract to be in her name. The easiest way to do this will be that she will get a new contract with O2. However, she would like to keep the existing number. Is this possible? Our research suggsts that PAC codes can only be used when transferring networks. So if she was going to EE, it would be easier. She is quite keen to stay with O2 though if possible.

Cheers

[young]

Its not the 'problems' is the practicalities.

If she orders a new contract through EE and request a PAC code on her current decide, she can get a new phone and get it set up quickly. To stay with O2 will be more compicated and requires speaking to someone and potentially not getting through for weeks at this rate! The most important thing for her is that she keeps her number.

[Cleoriff]

Best of luck with whatever you try @young 

[young]

Thanks for your advice..

Can anyone help with the orginal question please? 

Just to recap

- She is happy to take out a new contract in her name

- But the number is the cirtical issue

We would like advice on how she can keep her number

[MI5]

@young 

A new network would seem easier on the face of it.

Just make sure she gets good coverage with whoever she chooses.

[MI5]

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@young wrote:

Thanks for your advice..

Can anyone help with the orginal question please? 

Just to recap

- She is happy to take out a new contract in her name

- But the number is the cirtical issue

We would like advice on how she can keep her number

---

PAC as I mentioned earlier Guide: How to get your PAC [June 2021 Update] 

[young]

Thanks MI5. Thats what we thought, just wanted to clarify and see if there was an leternative. Shame for O2 to loose a loycalk customer through something like this

[young]

Does PAC work is she took out a contract with O2 though?

[MI5]

Their loss eh

[MI5]

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@young wrote:

Does PAC work is she took out a contract with O2 though?

---

Just follow the guide.

It works for any network.

[young]

Its just not clear to me whether the PAC code will work between O2 accounts. It seems its only used for changing networks.

'If you’re joining us but not switching from another network, you don’t need a code.'