on 25-02-2020 19:36
Hi,
I am seeking to transfer my mobile number to a different network but still keeping my exiting o2 line.
Is it possible to transfer my number to the new network, and also obtain a new number from o2 thereby keeping the contract open?
Thanks,
Solved! Go to Solution.
on 25-02-2020 19:42
No sorry.
The o2 account will end as soon as you move the number.
on 25-02-2020 19:42
No sorry.
The o2 account will end as soon as you move the number.
on 25-02-2020 19:42
That isn't possible sorry. As soon as you transfer your number the O2 contract will be terninated. That's just the way the O2 system handles a transfer.
25-02-2020 21:47 - edited 25-02-2020 21:48
25-02-2020 21:47 - edited 25-02-2020 21:48
@pwuk To transfer your number to another network you will need a PAC. Be aware that as this ends your contract with O2 you are also still liable for any remaining months left on your current contract:
https://community.o2.co.uk/t5/How-to-Guides/Cancelling-your-contract-An-updated-guide/ba-p/1234852