on 06-01-2022 19:52
Hi everybody, I hope someone can help.
Both my husband and myself have o2 PAYG phones. I was offered and took a deal with Virgin Media Volt Bundle which came with an o2 contract sim with unlimited everything. The VM contract is in my name.
I have been sent the sim and it works okay but I would like to transfer my husbands o2 number to replace the one o2 supplied but there seems to be a problem as the contract is in my name but the o2 PAYG number is in my husbands name. I want him to use the contract with his number as he uses his phone more.
Could anyone please advise the easiest way to achieve what I want to do? it would be greatly appreciated.
Irene.
Solved! Go to Solution.
on 06-01-2022 20:02
You both need to call O2 together and request a number migration Guide: Migration & porting into O2
on 06-01-2022 20:02
You both need to call O2 together and request a number migration Guide: Migration & porting into O2
on 06-01-2022 21:53
on 06-01-2022 21:53
Really appreciate that, thank you very much.
I
on 06-01-2022 22:11
on 06-01-2022 22:11
Welcome