Transferring my existing mobile number to my Sim.

[MGC]

I supplied a PAC code 2 days ago to transfer my mobile number to my new O2 SIM. Nothing has happened yet. How long might it take?

[Bambino]

@MGC  Ports at the moment are running very slowly, and ports don't happen at all on weekends.

https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...

[MGC]

Thank you Bambino.

I understand we have to be patient in these difficult times.

My worry is, when you say it may be days or weeks to do the transfer, I am due to loose my old SIM and mobile number this coming Wednesday (8th) due to redundancy and I cannot afford to loose my mobile number.

So fingers crossed; I tried to ring support but of course all but urgent requirements are screened out.

May I just add that the link you provided with tips relating to the current crisis was extremely useful.

Thanks,

Mark

[gmarkj]

Why would you lose your sim die to redundancy, unless it is a company phone?
In which case it is not yours to transfer?

[MGC]

It is a company mobile and SIM, I transferred my mobile number to the company mobile SIM 4 years ago and they have agreed to let me transfer it back to my new O2 SIM.

The PAC is okay until 1st May, so I hope it will be okay, but I understand from the O2 Community that it may take days or Weeks.

[Cleoriff]

Hi @MGC 

Yes things like porting are running very slow currently .

https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...