Solved: Transferring a mobile no. from one o2 account to a...

Anonymous · ‎22-01-2013

I want to transfer my mobile number (which is on o2) to a different contract (which is also on o2) and at the same time cancel the first contract. Does anyone know an easy way to do this as I've heard leaving o2 can be difficult.

MI5 · ‎22-01-2013

Call CS and cancel the account you want the number from and ask them to switch it to the account you want to keep. If there is any contractual obligation left on the account you are closing they will send you a final bill.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎22-01-2013

Call CS and cancel the account you want the number from and ask them to switch it to the account you want to keep. If there is any contractual obligation left on the account you are closing they will send you a final bill.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎22-01-2013

You can just as easily close the account and migrate the number to a P&G sim. You can then transfer it to your contract account.

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