cancel
Showing results for 
Search instead for 
Did you mean: 

Transferring SIM to another phone

Anonymous
Not applicable

Hi, I have a PAYG bundle for which I pay £10 per month, but the phone has stopped working (I think the battery has died. I’ve transferred the SIM to an old handset I had when I was with another provider but it’s asking me for a pass code to unlock it. 

 

How do I find out the code and will I be charged for it? 

Message 1 of 2
381 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 120638 Posts
  • 605 Topics
  • 18148 Solutions
Registered:
You need to ask the network the phone is locked to.
Some networks charge whilst others are free.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 2 of 2
376 Views
1 REPLY 1

MI5
Level 94: Supreme
  • 120638 Posts
  • 605 Topics
  • 18148 Solutions
Registered:
You need to ask the network the phone is locked to.
Some networks charge whilst others are free.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 2 of 2
377 Views